IL Hospital Report Card & Consumer Guide to Health Care

In November, 2009 the Division of Patient Safety and Quality launched the Illinois Hospital Report Card and Consumer Guide to Health Care web site. Mandated by the Illinois Hospital Report Card Act (210 ILCS 86/) as well as the Illinois Health Finance Reform Act (20 ILCS 2215), the web site was established to provide the general public with access to meaningful information about patient care quality and costs in Illinois hospitals and ambulatory surgical treatment centers. The intent is to help consumers become more informed about health services so that they can make better choices in care. Over 175 indicators of quality, safety, utilization, and charges for specific procedures and conditions are currently displayed. The Illinois Hospital Report Card and Consumer Guide to Health Care web site provides information on:

  • Volume and cost of services in hospitals and ambulatory surgery centers
  • Quality and safety
  • Healthcare-associated infections
  • Nurse staffing
  • Surgical care
  • Patient satisfaction
  • Summaries and links to Illinois laws that ensure consumer protection

Information on the site is based on quarterly data that hospitals and ambulatory surgery centers are mandated to submit to the Illinois Department of Public Health. This data includes patient claims data, nurse staffing data, surgical care processes, and health care-associated infections. Nationally recognized measures are used in reporting, and benchmarks are provided to assist consumer interpretation. The web site is updated regularly several times per year with the most recent data and often new indicators as well. A new Public Health Map feature examines issues of health care quality at the community level including access to primary care, emergency room use, and racial and ethnic disparities in care. The new feature is accessible at the Illinois Public Health Community Map Web site.