Medical Cannabis Patient Application

Important Update for Patients/Applicants

The Illinois Department of Public Health (IDPH) is converting the existing Medical Cannabis Registry to a new system – Entellitrak. The conversion process will require the current system to go down beginning June 7, 2021. New applicants and current patients will not be able to access the online system to submit applications or change dispensaries until the new system is available on June 22, 2021. Patients whose cards will expire soon after the new system is in place on June 22, 2021 will receive auto-generated emails detailing the process for renewals and extensions.

Entellitrak is already being utilized for registrants in the Opioid Alternative Pilot Program. Conversion of the Medical Cannabis Registry system will allow for reduced fees, allowances for lifelong conditions, and the ability for patients to have three caregivers.

The new registry will allow patients to access their online account at any time to check status, submit demographic changes, and make payments using a credit card. Patients will also be able to print their own paper registry cards once approved, eliminating the wait time for a card to be mailed to them from a printing vendor.

The new registry is set to go live on June 22, 2021. Current active patients will receive an email prior to June 22, 2021 with information about where to find additional documentation about the new application procedures. Going forward, all communication from the registry will be through email. If an email address was not given with the current application or has changed and not been updated, these patients will not receive this information. When the new system is live, patients will be able to log in and update their email if necessary. Patients must also mark DPH.medicalcannabis@illinois.gov as safe email to reduce the possibility of system emails going to spam inboxes.

Questions may be emailed to – DPH.medicalcannabis@illinois.gov

Medical Cannabis Program representatives are available by phone at 1-855-636-3688 Monday through Friday, 9:00 AM to 4:00 PM.